Privacy Policy
Global Cruise Hub (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, www.globalcruise.in (the “Website”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our Website, make an enquiry, search for cruises, request information, or use our booking-related services.
By using our Website, you agree to the practices described in this Privacy Policy.
Who We Are
Our website address is:
Global Cruise Hub provides cruise-related information, cruise search and booking services, travel assistance, and related services through its Website and associated booking platforms.
For privacy-related questions, you may contact us through the contact details provided on our Website.
Information We Collect
We may collect personal information that you voluntarily provide when you use our Website or contact us.
Depending on the service you use, this information may include:
- Full name
- Email address
- Telephone or mobile number
- Country or location
- Travel dates
- Cruise preferences
- Number of passengers
- Passenger or traveller information required for a booking
- Billing and payment-related information
- Information submitted through enquiry or contact forms
- Communications you send to us
We may also automatically collect certain technical information when you visit our Website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website usage information
How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide cruise information and recommendations
- Process and manage cruise reservations and bookings
- Communicate with you regarding your booking or enquiry
- Provide customer support
- Process payments where applicable
- Send booking confirmations, updates, and important travel information
- Improve our Website, services, and customer experience
- Understand Website usage and performance
- Detect and prevent fraud, abuse, spam, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will use your personal information only for legitimate business purposes and in accordance with applicable privacy laws.
Cruise Booking and Third-Party Services
Our Website may connect with or use third-party cruise booking engines, cruise operators, payment providers, technology providers, travel partners, or other service providers.
When you use a booking or search facility, information that is necessary to process your request may be transmitted to the relevant third-party service provider.
These third parties may process your information according to their own privacy policies and terms. We recommend reviewing the privacy policies of any third-party service you use through our Website.
Comments
If comments or similar user-generated content are enabled on our Website, when visitors submit comments we may collect the information entered in the comments form, along with the visitor’s IP address and browser user-agent information to help detect spam and abuse.
We may retain comments and related information for as long as reasonably necessary for website administration and moderation.
Media
If users are permitted to upload images or other media to the Website, users should avoid uploading files containing embedded location information (such as EXIF GPS data) unless they are comfortable sharing that information.
Visitors may potentially download publicly available media and access information contained within those files.
Cookies
Our Website may use cookies and similar technologies to improve functionality, security, performance, and user experience.
Cookies are small text files stored on your device when you visit a website.
We may use cookies for purposes including:
- Essential Website functionality
- Remembering user preferences
- Website security
- Analytics and performance measurement
- Understanding how visitors use our Website
- Improving Website content and services
- Supporting booking and search functionality
- Marketing or advertising, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.
Third-party services integrated into our Website may also use their own cookies or similar tracking technologies.
Analytics and Tracking Technologies
We may use analytics tools and similar technologies to understand how visitors interact with our Website.
These technologies may collect information such as pages visited, approximate location, device information, browser information, referral sources, and Website interaction data.
This information helps us understand Website performance and improve our services.
Where applicable, third-party analytics providers process information according to their own privacy policies.
Embedded Content from Other Websites
Our Website may contain embedded content such as:
- Videos
- Images
- Maps
- Social media content
- Articles
- Booking tools
- Cruise search tools
- Other third-party services
Embedded content from other websites may behave in the same way as if you had visited the third-party website directly.
These third-party websites may collect information about you, use cookies, employ additional tracking technologies, or monitor your interaction with their content.
We do not control the privacy practices of third-party websites and recommend reviewing their respective privacy policies.
Who We Share Your Data With
We may share personal information with trusted third parties where necessary to provide our services.
These may include:
- Cruise lines and cruise operators
- Cruise booking platforms and booking-engine providers
- Travel service providers
- Payment processors
- Website hosting and technology providers
- Analytics and security service providers
- Customer support or communication service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where legally required
We only share information that is reasonably necessary for the relevant purpose.
We do not sell your personal information as a standalone product to third parties.
Payment Information
Where online payments are available, payment transactions may be processed through third-party payment service providers.
Depending on the payment provider used, your payment information may be collected and processed directly by that provider. We may not have access to or store complete payment card information.
You should review the privacy policy and security practices of the relevant payment provider before completing a transaction.
How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- The nature of the information
- The purpose for which it was collected
- Whether you have an active booking or enquiry
- Customer service requirements
- Accounting and financial requirements
- Legal, regulatory, and security obligations
Booking and transaction records may need to be retained for longer periods where required by applicable law.
Security of Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
What Rights You Have Over Your Data
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal data is processed
Some information may need to be retained where we are legally required to do so or where it is necessary for legitimate administrative, legal, accounting, fraud-prevention, or security purposes.
To exercise applicable privacy rights, please contact us using the contact information available on our Website.
Children’s Privacy
Our Website is intended for general audiences and is not specifically directed at children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
International Data Transfers
Because we may work with cruise operators, booking platforms, technology providers, and other service providers located in different countries, your information may be processed or stored outside your country of residence.
Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.
Third-Party Links
Our Website may contain links to third-party websites, including cruise operators, travel partners, payment providers, social media platforms, and other services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this page.
We encourage you to review this page periodically to remain informed about how we handle personal information.
Where Your Data Is Sent
Information submitted through forms, comments, booking facilities, or other Website features may be processed through third-party service providers, including hosting, security, spam detection, analytics, communication, and booking-service providers.
Such providers may process information on our behalf or as independent service providers, depending on the service involved.
Contact Us
If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise an applicable privacy right, please contact Global Cruise Hub through the contact details provided on our Website.
Website: https://globalcruise.in
Global Cruise Hub
We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.